Senior Developers java L2 L3 Support

Published date: 2024/01/10
  • Location: Bengaluru, Karnataka, India
Job Title : Senior Developers java L2 L3 Support

Location : Bangalore

Experience : 5 to 7 years

Notice Period : 15 to 30 days

Job Description

Technical Skills:

Java, Spring Boot, Rest web services, Angular (for full stack only)

AWS, Linux

SQL Server, Oracle DB, Postgres DB

Debugging, Production Support

Tools: GIT, Jenkins, Eclipse IDE, Maven, SSMS, pgadmin, Oracle client, putty, SNOW

Soft skills:

Good communication, documentation, debugging

Team player, Adaptability

Experience in support projects

Responsibilities:
• Initial review/response for all issues
• Handle service restoral relative to well-known issues/errors
• Analyze root cause for issues resolved.
• Resolution of Incidents and Service Requests Trend Analysis
• Monitor application performance and availability.
• Provide all service event-related communications, monitoring, tracking, capturing event duration, and root cause communication for issues.
• Application deployment activities.
• Create defect-related change requests (CRs) as needed and ensure assignment to Level 4 and/or Dev partner.
• Set up and ensure viability and reliability of all service monitors.
• Knowledge management/run book updates.
• Incident & Problem Management
• Escalation Management
• Continuous Service Improvements
• Service Validation and Testing
• Critical/Emergency defect fix Recommendations required for service restoration and stability.
• Coordinate patching activities, updates, and configuration changes.
• Liaison with third parties for issues related to maintenance.

Interested candidates kindly share updated resumes on growel4u@growelsoftech.com
Company Name: Growel Softech Ltd

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