Senior Customer Service Executive
Published date: 2024/01/10
- Location: Kochi, Kerala, India
Benefits
Pulled from the full job description
Health insurance
Job description
Monitor day-to-day operations, while tracking and reporting on performance and recommending actionable improvements as necessary
Communicating with customers to respond to issues or concerns they may have regarding their order
Reviewing operational procedures to improve efficiency and reduce costs
Reporting operational data to supervisors or department heads as needed
Communication and coordination with staff (including the executive operations team) and vendors
Train and onboard new employees on operational protocols to ensure all staff members adhere to standard operating procedures (SOP’s)
Develops, prepares, and presents program reports; maintains comprehensive program records and statistical information
Skills
Excellent Communication Skills in English
Job Type: Full-time
Salary: Up to ₹25,000.00 per month
Benefits:
Health insurance
Schedule:
Day shift
Ability to commute/relocate:
Kalamasserry, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Language:
English (Preferred)
Work Location: In person
*Speak with the employer* +91 7902338810
Job Type: Full-time
Salary: Up to ₹25,000.00 per month
Benefits:
Health insurance
Schedule:
Day shift
Ability to commute/relocate:
Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Speak with the employer
+91 7902338810
Pulled from the full job description
Health insurance
Job description
Monitor day-to-day operations, while tracking and reporting on performance and recommending actionable improvements as necessary
Communicating with customers to respond to issues or concerns they may have regarding their order
Reviewing operational procedures to improve efficiency and reduce costs
Reporting operational data to supervisors or department heads as needed
Communication and coordination with staff (including the executive operations team) and vendors
Train and onboard new employees on operational protocols to ensure all staff members adhere to standard operating procedures (SOP’s)
Develops, prepares, and presents program reports; maintains comprehensive program records and statistical information
Skills
Excellent Communication Skills in English
Job Type: Full-time
Salary: Up to ₹25,000.00 per month
Benefits:
Health insurance
Schedule:
Day shift
Ability to commute/relocate:
Kalamasserry, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Language:
English (Preferred)
Work Location: In person
*Speak with the employer* +91 7902338810
Job Type: Full-time
Salary: Up to ₹25,000.00 per month
Benefits:
Health insurance
Schedule:
Day shift
Ability to commute/relocate:
Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Speak with the employer
+91 7902338810
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