Senior Customer Service Executive

We are interested in hiring dedicated and hardworking individuals as a Tele caller to join our Sales Department. As a Tele caller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Key Skills Required:

● Resolve customer queries through calls

● Strong analytical and problem-solving skills.

● Managing large amounts of inbound and outbound calls in a timely manner

● Identifying customers’ needs, clarify information, research every issue and provide solutions.

● Seize opportunities to upsell products when they arise.

● Build sustainable relationships and engage customers by taking the extra mile

● Highly motivated and target driven with a proven track record in sales

● Should also be able to communicate clearly with customers to create strategies that grow our customer base.

Desired Candidate Profile:

● Graduation in any discipline

● Previous experience in a customer support role

● Strong phone and verbal communication skills along with active listening.

● Candidates must have a good command over the “English” language.

● Minimum, basic computer knowledge.

Job Location: Sakinaka, Near Hindustan Transmission, Andheri (e), Mumbai, 400072.

Qualifications: Any Graduation

Years of Experience: 2-3 years

Shift Timings: US Shift

Shift days: 5 days working and 2 rotational offs

Salary Budget: 35k-40k per month (Incentives will be given based on their performance)
• ** No Transportation facilities provided by the company ***

Please share the eligible candidate profiles to hr@firstsolutiontech.in

Contact on: 9819040499
• ** Please Note - ONLY FOR MUMBAI CANDIDATES