Senior Content Writer
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Job Description for Telesales
· Responsible for leading conversions and demonstrating exceptional customer and Nurturing and convincing customers to sell, cross-sell and up-sell various FITPASS products
· Increase brand awareness through customer interaction
· Recommending potential innovations in products and services to the management by collecting and analyzing customer information and needs
· Understanding customer requirements and influencing them to buy/renew products and services by sharing relevant product information
· Increasing renewal rates of products and users and reducing churn along with identifying opportunities for continuous improvement
· Regularly calling users and creating follow-ups with interested leads to increase sales in various locations
·Work closely with members of other teams to translate business needs and product requirements into new solutions for customers
· Build sustainable relationships of trust through open and interactive communication
· Responsible for leading conversions and demonstrating exceptional customer and Nurturing and convincing customers to sell, cross-sell and up-sell various FITPASS products
· Increase brand awareness through customer interaction
· Recommending potential innovations in products and services to the management by collecting and analyzing customer information and needs
· Understanding customer requirements and influencing them to buy/renew products and services by sharing relevant product information
· Increasing renewal rates of products and users and reducing churn along with identifying opportunities for continuous improvement
· Regularly calling users and creating follow-ups with interested leads to increase sales in various locations
·Work closely with members of other teams to translate business needs and product requirements into new solutions for customers
· Build sustainable relationships of trust through open and interactive communication
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