Senior Client Servicing Executive
Published date: 2026/11/10
- Location: Kasba, West Bengal, India
Meet and exceed clients’ expectations in terms of responsiveness.
· Liaising with clients and designers to create a brand for the event
· Participate actively in new client pitching and event service requirements.
· Knowledge and experience in conducting a wide range of events such as product launches, conferences, conclaves, R&R, annual days, family days, and exhibitions, among others.
· Handle client meetings, take briefings and present the agency and recommendations on such projects.
· Explaining the briefing and client requirements to the Design Team, Operations Team as well as supporting in business by making event ideation and flow presentation.
· Timeliness, quality, and cost-effectiveness.
· High involvement in Market Research.
· Inspiring repeat business from new & existing clients.
· Creating a project plan for end-to-end event management.
· Creating and conducting presentations.
· Monitoring, measuring and ensuring client satisfaction.
· Liaising with different departments about client queries.
· Dealing with client requests and troubleshooting problems.
· Resolve customer conflicts and handle escalation procedures
· Ability to work under pressure
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Schedule:
Day shift
Evening shift
Flexible shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Kasba, Kolkata - 700107, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
total work: 3 years (Preferred)
Event: 3 years (Preferred)
· Liaising with clients and designers to create a brand for the event
· Participate actively in new client pitching and event service requirements.
· Knowledge and experience in conducting a wide range of events such as product launches, conferences, conclaves, R&R, annual days, family days, and exhibitions, among others.
· Handle client meetings, take briefings and present the agency and recommendations on such projects.
· Explaining the briefing and client requirements to the Design Team, Operations Team as well as supporting in business by making event ideation and flow presentation.
· Timeliness, quality, and cost-effectiveness.
· High involvement in Market Research.
· Inspiring repeat business from new & existing clients.
· Creating a project plan for end-to-end event management.
· Creating and conducting presentations.
· Monitoring, measuring and ensuring client satisfaction.
· Liaising with different departments about client queries.
· Dealing with client requests and troubleshooting problems.
· Resolve customer conflicts and handle escalation procedures
· Ability to work under pressure
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Schedule:
Day shift
Evening shift
Flexible shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Kasba, Kolkata - 700107, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
total work: 3 years (Preferred)
Event: 3 years (Preferred)
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