Senior Business Functional Analyst
Published date: 2024/01/10
- Location: Pune Maharashtra, Pune, Maharashtra, India
Job Description:
Job Title- Service Assurance Coordinator
Location – Pune, India
Role Description
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
• Creation of senior management and executive reporting dashboards (Powerpoint, Excel, Word)
• Creation and adoption/use of automation
• Perform predefined verification checks in DB tool landscape
• Execute standard ITIL reporting related to Incident, problem, or change
• Work on Agile and should have worked on any agile methodology in Infrastructure domain
• Budget and resource management
• Use analytical skills to suggest, create, and execute improvement plans
Your skills and experience
• Advanced MS Office and skills
• Experience in executing quality initiatives with stakeholder Management
• Budget and resource management experience
• Working knowledge of JIRA and Confluence
• Strong customer relationship management skills
• Previous experience working in an Investment Bank or any financial institution
• Previous experience working in a regulated and tightly controlled environment
• Basic website administration and SharePoint administration
• Innovative and creative with a methodical approach to work
• Previous experience with ITIL processes and procedures
• Ability to work under pressure and to tight deadlines whilst maintaining close attention to detail
• Excellent verbal and written communication skills
• Ability to work closely with business partners for governance and feedback
• VB scripting with VBA is a distinct advantage
Preferred Skills
• Experience running service improvement plans
• SAP BO WEBI reporting and analytics
• Excellent PL/SQL Skills
• Any programming language
How we’ll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
Job Title- Service Assurance Coordinator
Location – Pune, India
Role Description
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
• Creation of senior management and executive reporting dashboards (Powerpoint, Excel, Word)
• Creation and adoption/use of automation
• Perform predefined verification checks in DB tool landscape
• Execute standard ITIL reporting related to Incident, problem, or change
• Work on Agile and should have worked on any agile methodology in Infrastructure domain
• Budget and resource management
• Use analytical skills to suggest, create, and execute improvement plans
Your skills and experience
• Advanced MS Office and skills
• Experience in executing quality initiatives with stakeholder Management
• Budget and resource management experience
• Working knowledge of JIRA and Confluence
• Strong customer relationship management skills
• Previous experience working in an Investment Bank or any financial institution
• Previous experience working in a regulated and tightly controlled environment
• Basic website administration and SharePoint administration
• Innovative and creative with a methodical approach to work
• Previous experience with ITIL processes and procedures
• Ability to work under pressure and to tight deadlines whilst maintaining close attention to detail
• Excellent verbal and written communication skills
• Ability to work closely with business partners for governance and feedback
• VB scripting with VBA is a distinct advantage
Preferred Skills
• Experience running service improvement plans
• SAP BO WEBI reporting and analytics
• Excellent PL/SQL Skills
• Any programming language
How we’ll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
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