Senior Business Analyst/RBWM COO

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst

Principal responsibilities

Value Creation

Works well with others and puts self in others shoes to gain a greater understanding of their point of view
Maintains personal and professional development - upgrades professional knowledge, skills, experience and accreditation; acts as a good team member
Accepts the continuing need for flexibility and takes a supportive, practical approach to change and innovation; participates and learns about the change to effectively adapt
Takes accountability for work / time management; produces high quality outputs and works without needing constant supervision, approaching new tasks or challenges with confidence and enthusiasm
Solves problems systematically, logically and independently and where appropriate involving supervisors
Shapes basic ideas, makes suggestions in regards to potential quick wins
Understands basic tools from the re-engineering toolkit and uses these to conduct basic analysis - gathering current state data (operations, financial etc) and identifying improvement opportunities
Operational Performance

Gathers and details business requirements, supporting prioritisation and traceability
Designs parts of a solution based on the business requirements
Supports on planning a change approach, including considerations on how to manage impacts to the change audience (e.g. planning/ sequencing of change activities)
Supports change journey planning and highlights any risks and issues
Supports team to define and manage implementation (e.g. definition of interim and target states, pilot/ roll out approach and managing implementation readiness); manages individual implementation activities (e.g. develops training materials)
Prepares and delivers change communications and training to change audiences
Supports process mapping/ re-engineering design activities using standard tools for both statistical and qualitative methods
Supports re-engineering delivery and implementation activities
Supports the production of business case
Capability and People Development
Understands the importance of connecting effectively with others to achieve their own and team goals
Builds professional relationships within work area and utilises this to learn from others and re-use existing GCD knowledge and material
Maintains personal and professional development - upgrades professional knowledge, skills, experience and accreditation, allowing movement quickly and efficiently between work activities of different focus
Brings drive and energy to own role, as well as an enthusiasm to collaborate productively with others
Participates in team engagement and motivation initiatives (e.g. learning and development opportunities, team networking events etc.)
Speaks confidently and fluently using appropriate pace and level; writes clearly and concisely to convey information accurately and effectively
Takes accountability for work / time management; works without needing constant supervision, approaching new tasks or challenges with confidence and enthusiasm