Senior Backend Engineer

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Overview of Job Function:

The Senior Software Engineer contributes to the design, development, and implementation of a server side software system that interfaces with third party communications platforms to capture interaction metadata and media. Utilizes proficiency and highly developed skills to work on complex projects. Possesses experience with commonly used concepts, practices, and procedures. Relies on pre established guidelines to perform the functions of the position under occasional supervision. Utilizes current experience and judgment to plan and accomplish goals. Typically reports to a lead or manager.
Principal Duties and Essential Responsibilities:

• Designs, implements and tests complex software applications • Responsible for mid-level designs and contributes to high-level designs • Leads and participates in Design Reviews • Provides effective communication with geographically distributed team members • Participates in the testing process through test review and analysis, test execution, and certification of software • Escalates urgent issues to Engineering Management • Can provide peer advisement to other Senior Software, Software and Associate Software Engineers, through code/design reviews and peer-programming efforts • Interacts with Business Analyst to ensure that specifications are satisfied • Communicates design, reliability, and maintenance problems to appropriate internal resources • A Senior Software Engineer may function in a Support Role with the following added responsibilities: o Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software and setup errors o Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion
Minimum Requirements:

• BS in Computer Science, Software Engineering or other related degree • Minimum of 5 years’ experience in software development • Minimum of 5 years’ experience and proficiency in server-side Java development • Experience developing/consuming REST based web services • Experience in fault-tolerant, highly available, distributed systems • Experience in real-time programming • Familiarity with standard concepts, practices, and procedures within software design and development • Experience in Object Oriented analysis and design • Exceptional analytical and problem-solving skills • Strong time management, written and verbal communication skills • Exceptional attention to detail • Ability to adhere to strict delivery schedules and successfully manage multiple projects simultaneously • Ability to work both independently as well as in a dynamic, distributed team environment • General understanding and proven real-world design experience with server-side fundamentals (multi-processing, multi-threading, inter-process communication, disk I/O, network I/O, memory allocation, etc.) • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
Preferred Requirements:

• Cloud based development experience with AWS, Azure or similar • Experience with CTI (Computer Telephony Integrations) and telephony systems • Working knowledge of distributed source control solutions such as Git • Ability to learn third party documentation while designing and writing code based on this documentation as a sole source of information • Experience with larger-scale software development projects • Knowledge of various Software Development Methodologies (particularly Agile) and experience in all stages of the software develop