Senior Associate-HR Operations Service

At Clariant we are pushing boundaries in specialty chemicals and we invite you to join us on our journey. We encourage and expect high performance and we strive for excellence in all that we do. We support and provide you the flexibility and the experience you need to succeed. We foster a diverse, dynamic environment and an open and respectful culture. We firmly believe that every single person adds a unique element to the mix that is Clariant. Because the magic underlying our scientific innovations is our people. And because you are precious to us.
Delivers transactional and informational services to his/her internal and external customers (HR and employees). Contributes to the delivery of HR services within the country. Ensures diligent execution of HR processes and engages in process improvement projects.

What will you be doing?

Daily Operations
• Provides administrative support to HR & Employees in the country using Clariant tools and processes
• Closely work with country HR team to ensure process is working efficiently
• Processes HR administrative transactions in Clariant HR systems with high accuracy
• Processes HR data in accordance to global & local HR data protection regulations
• Efficiently handles employee inquiries and ensures customer centric approach
• Diligently follows-up on open tickets and queries until closure
• Ensures that process documentations are always up-to-date and available (following global standards)
• Contributes to cross-training within the team, proactively shares own expertise/knowledge
• Delivers HR services within expected timeline and quality
• Acts as an interface when needed with third parties (employee, business, Global HR and Consultants)

Continuous process improvement
• Contributes to process improvement initiatives through effective utilization of LEAN principles
• Proactively come up with improvement ideas and address to supervisor
• Participates in process improvement projects - either on local or global level
• Tracks operational performance and initiates mitigation measures

Customer Management
• Ensures timely response to tickets and performs follow-up until closure
• Demonstrates strong customer focus within own work and communication

What do we expect?

Education:
• Bachelor's degree in Human Resources, Business Administration or equivalent discipline

Business experience:
• Min 2 years' experience as HR Generalist and payroll administration
• Exceptional organization and time management skills, project management skills will be an advantage
• Good communication & problem-solving skill

Additional Qualifications:
• Proficient knowledge in MS office and SAP applications (HCM and SuccessFactors).
• Language skills: Fluent English and knowledge of other languages to professionally reply to customer inquiries

What ́s in it for you?
• Be part of an amazing international team, who will be there to support you.
• A forward-looking company, with a culture of innovation and a strong portfolio in sustainable technologies.
• Long term opportunities