Senior Associate Delivery

Qualification-Any Graduate/PG

Years of Experience-4+ years

Mandatory-Ed tech experience & good communication skills

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most

industry-relevant programs in an immersive learning experience. Our mission is to create a new

digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad

currently offers programs in Data Science, Machine Learning, Product Management, Digital

Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19

• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought after startups in India

• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.

• We were also covered by the Financial Times along with other disruptors in Ed-Tech

• upGrad is the official education partner for Government of India - Startup India

program

• Our program with IIIT B has been ranked #1 program in the country in the domain of

Artificial Intelligence and Machine Learning

Job Description

Role Summary

Managing cohorts and ensuring a smooth and unique learning experience for learners by

indulging in a lot of academic activities on a day to day basis. To be successful as an Academic

Associate, you will need to be able to work on tight deadlines, be competent in using Microsoft

Office applications such as Word and Excel, and have exceptional verbal, written, and

presentation skills.

Roles & Responsibilities

● Manage day to day operations for a smooth academic delivery consisting of project

feedback, doubt resolution, live sessions, mentoring and vendor management.

● Deliver projects and products within budget, timeline, and resource constraints.

● Create and sustain a network of professional freelancers and industry experts for

grading, conducting live sessions, Mentorship, etc.

● Maintain and monitor quality, project plans, project schedules, budgets and

expenditures.

● Coordinating with cross discipline team members to make sure that all stakeholders are

on track with project requirements, deadlines, and schedules.

● Preparing status/weekly reports by gathering, analyzing and summarizing relevant

information.

● Work with Technology team to automate dashboards, analyze and interpret data. Apply

knowledge and experience along with the analytical approach to diagnose and resolve

issues in unique and complex customer environments.

Skills Required

● Ability to deliver projects and products within budget, timeline, quality and resource

constraints

● Knowledge of MS Office Suite, MS Excel is a must

● Exceptional verbal, written and presentation skills.

● Ability to work on multiple tasks independently

● Strong customer-focus and problem-solving attitude

Interested candidates kindly apply on the post or share your updated resume at renata.fernandes@upgrad.com