Salesforce Quality Assurance Consultant
Published date: 2026/11/09
- Location: Jaipur, India
Job Description
The Salesforce Quality Assurance Consultant will be responsible for bringing quality to Salesforce projects by understanding the requirements, design, and solution followed by creating a plan suitable to perform QA for the projects, within the strict timelines. You will contribute to standardise the growing QA practise. We are building a best-in-class team and this role will have the opportunity to make significant contributions to our success by working with the rest of our talented team, exciting customers, and partnering closely with our AI Team!
Required Skills
• 2+ year of experience working as a Quality Assurance Engineer
• Experience with Salesforce Sales, Service, or Experience Cloud
• Salesforce.com domain knowledge is a plus (ex: Field Service, Bots, etc.)
• Testing against feature stories (with or without defined requirements)
• Documenting test results in a structured, detailed fashion
• Able to prioritize defects focusing on the most important ones first
• Filing detailed issue reports with clear repro steps
• Browser/device testing, API testing
• Developing QA plans for features or projects
• Understanding of SDLC methodologies (Agile, Waterfall, Hybrid) and the testers' role in the process and usage of tools like JIRA
• Salesforce Administrator certification
• Knowledge on Chatbots and IVR are a plus
The Salesforce Quality Assurance Consultant will be responsible for bringing quality to Salesforce projects by understanding the requirements, design, and solution followed by creating a plan suitable to perform QA for the projects, within the strict timelines. You will contribute to standardise the growing QA practise. We are building a best-in-class team and this role will have the opportunity to make significant contributions to our success by working with the rest of our talented team, exciting customers, and partnering closely with our AI Team!
Required Skills
• 2+ year of experience working as a Quality Assurance Engineer
• Experience with Salesforce Sales, Service, or Experience Cloud
• Salesforce.com domain knowledge is a plus (ex: Field Service, Bots, etc.)
• Testing against feature stories (with or without defined requirements)
• Documenting test results in a structured, detailed fashion
• Able to prioritize defects focusing on the most important ones first
• Filing detailed issue reports with clear repro steps
• Browser/device testing, API testing
• Developing QA plans for features or projects
• Understanding of SDLC methodologies (Agile, Waterfall, Hybrid) and the testers' role in the process and usage of tools like JIRA
• Salesforce Administrator certification
• Knowledge on Chatbots and IVR are a plus
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