Sales Support Specialist
Published date: 2024/01/10
- Location: Chennai, Tamil Nadu, India
Responsibilities Of Sales Support Specialist
• Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs
• Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction
• Support sales staff by completing and processing orders and keeping all other senior stakeholders informed of any issues with the closure of leads.
• Ensure the sales team is on track to meet Week on Week and month-end goals by sharing innovative lead-generating ideas from Marketing Team's end.
• Provide all necessary data to senior management upon request and coordinate meetings between departments
• Prepare timesheets and targets for sales teams
• Establish active communication and engagement with all other departments to help out whenever necessary
• Collaborate effectively with the sales team by creating and issuing sales tracking documentation upon request.
About You:
• Any Bachelors Degree
• Minimum 2 - 3 years experience in a similar role.
• Experience in supporting senior-level management including making travel arrangements and scheduling a weekly meetings.
• Working knowledge of Excel spreadsheets using lookup and pivot tables, including other data management software
• Demonstrated ability to assist sales teams with any additional work as needed with a can-do attitude
• Must have excellent communication skills (Fluency in Tamil and English)
• Be strongly skilled in data entry, travel organisation and customer service including basic math and reporting skills
• Attention to detail is necessary as well as being a people person with excellent customer service knowledge
Benefits:
• Be part of a young & energetic team
• Experience relaxed and efficient work culture.
• Develop new skills across various departments.
• Constantly pushing the boundaries of what’s possible in a workspace.
• A collaborative work environment that helps you succeed.
• Salary based on the quality of the assessment.
• Get recognized for your work at all times
• Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs
• Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction
• Support sales staff by completing and processing orders and keeping all other senior stakeholders informed of any issues with the closure of leads.
• Ensure the sales team is on track to meet Week on Week and month-end goals by sharing innovative lead-generating ideas from Marketing Team's end.
• Provide all necessary data to senior management upon request and coordinate meetings between departments
• Prepare timesheets and targets for sales teams
• Establish active communication and engagement with all other departments to help out whenever necessary
• Collaborate effectively with the sales team by creating and issuing sales tracking documentation upon request.
About You:
• Any Bachelors Degree
• Minimum 2 - 3 years experience in a similar role.
• Experience in supporting senior-level management including making travel arrangements and scheduling a weekly meetings.
• Working knowledge of Excel spreadsheets using lookup and pivot tables, including other data management software
• Demonstrated ability to assist sales teams with any additional work as needed with a can-do attitude
• Must have excellent communication skills (Fluency in Tamil and English)
• Be strongly skilled in data entry, travel organisation and customer service including basic math and reporting skills
• Attention to detail is necessary as well as being a people person with excellent customer service knowledge
Benefits:
• Be part of a young & energetic team
• Experience relaxed and efficient work culture.
• Develop new skills across various departments.
• Constantly pushing the boundaries of what’s possible in a workspace.
• A collaborative work environment that helps you succeed.
• Salary based on the quality of the assessment.
• Get recognized for your work at all times
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