Sales Support Executive
Published date: 2024/01/10
- Location: Goa , Verna,, India
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Sales Support Executive
SIVA Group
Verna, Goa
Apply
21 hours ago
Full–time
SIVA Group is hiring for Executive, Sales Support in Order Processing & Customer Service Function for Goa, Please Find Below the Job Description, If you are interested please revert me back with your update cv on hr@sivagroup.co
• Position Title: Executive, Sales Support
• No. of Position: 01
• Location: Verna, Goa
• Work Experience: 0 to 1 year
• Education - Any Graduate with good Communication Skills.
Roles and Responsibilities:
1. Responsible for handling Sales enquiries.
2. Processing Performa Invoice, check all Open Performa Invoice and follow up with clients.
3. Payment follow-up from Customer and sending Payment Confirmation to internal Teams.
4. Order Processing, Confirmation, Tracking and Dispatch.
5. Providing updates regarding order status & payment status to customers and internal teams.
6. Raising Debit note, Credit note and Sample Invoice according to the requirements.
7. Handling customer queries and end to end Customer Service.
8. Liaise with the plant for timely dispatch of orders and check status for pending Orders.
9. Collecting and collating data for databases to be used as a Decision Support System, web-based market research, product research.
10. Mail campaigns (E-mail, physical mailers, telecom).
11. Entering order details into computerized accounting systems to track costs and profits.
12. Answering questions about order status, shipment schedules, and product information to help resolve customer concerns.
Candidate Profile:
1. Excellent Communication Skills, written & verbal both.
2. Interpersonal & Presentation skills.
3. Enthusiastic, Good at Multitasking and Result Oriented.
4. Possess excellent database and Internet research capabilities.
5. Good Ms Excel Skills.
About Company: SIVA Group is an International active, Indian family business, offering innovative & niche products for Healthcare, RFID/IoT, Car Parking, Amusement & Leisure industries, with strong competencies in R&D and Manufacturing. SIVA has more than 30 years of experience and having more than 1000+ active customer globally.
SIVA Group is headquartered in Noida, with production facilities in India & UAE and Sales & Distribution centers in the UK, Netherlands, Germany, Belgium, USA & Sweden. SIVA employs 400+ colleagues worldwide. Group websites: www.sivagroup.co | www.sivaiot.co
SIVA Group is targeting the market of Precision die cut adhesive products used by Cell phone, Electronics, Automobiles and Healthcare Industries. These products are currently majorly imported in India and there is tremendous scope for local supplies for just in time deliveries
Sales Support Executive
SIVA Group
Verna, Goa
Apply
21 hours ago
Full–time
SIVA Group is hiring for Executive, Sales Support in Order Processing & Customer Service Function for Goa, Please Find Below the Job Description, If you are interested please revert me back with your update cv on hr@sivagroup.co
• Position Title: Executive, Sales Support
• No. of Position: 01
• Location: Verna, Goa
• Work Experience: 0 to 1 year
• Education - Any Graduate with good Communication Skills.
Roles and Responsibilities:
1. Responsible for handling Sales enquiries.
2. Processing Performa Invoice, check all Open Performa Invoice and follow up with clients.
3. Payment follow-up from Customer and sending Payment Confirmation to internal Teams.
4. Order Processing, Confirmation, Tracking and Dispatch.
5. Providing updates regarding order status & payment status to customers and internal teams.
6. Raising Debit note, Credit note and Sample Invoice according to the requirements.
7. Handling customer queries and end to end Customer Service.
8. Liaise with the plant for timely dispatch of orders and check status for pending Orders.
9. Collecting and collating data for databases to be used as a Decision Support System, web-based market research, product research.
10. Mail campaigns (E-mail, physical mailers, telecom).
11. Entering order details into computerized accounting systems to track costs and profits.
12. Answering questions about order status, shipment schedules, and product information to help resolve customer concerns.
Candidate Profile:
1. Excellent Communication Skills, written & verbal both.
2. Interpersonal & Presentation skills.
3. Enthusiastic, Good at Multitasking and Result Oriented.
4. Possess excellent database and Internet research capabilities.
5. Good Ms Excel Skills.
About Company: SIVA Group is an International active, Indian family business, offering innovative & niche products for Healthcare, RFID/IoT, Car Parking, Amusement & Leisure industries, with strong competencies in R&D and Manufacturing. SIVA has more than 30 years of experience and having more than 1000+ active customer globally.
SIVA Group is headquartered in Noida, with production facilities in India & UAE and Sales & Distribution centers in the UK, Netherlands, Germany, Belgium, USA & Sweden. SIVA employs 400+ colleagues worldwide. Group websites: www.sivagroup.co | www.sivaiot.co
SIVA Group is targeting the market of Precision die cut adhesive products used by Cell phone, Electronics, Automobiles and Healthcare Industries. These products are currently majorly imported in India and there is tremendous scope for local supplies for just in time deliveries
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