Sales Operations Specialist
Published date: 2024/01/10
- Location: Bengaluru , Karnataka, India
JD for Sales Operations:
• Actively sourcing new sales opportunities through market best practices
• Developing in-depth knowledge of product features and benefits. Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM tools
• Knowing your competition and strategizing accordingly.
• Effective knowledge in CRM tool, Zoho will be added advantage.
• Advising customers on suitable product selection based on their needs and specifications.
• Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
· Collect, Compile, analyze, and report sales data
· Compile and analyze data over time to forecast sales trends
• Study past sales data to determine trends
Requirements
Ø Graduate or equivalent degree
Ø A minimum of 3 years’ experience.
Ø Knowledge about Foods and biotech products
Ø Excellent interpersonal and communication skills.
Ø Proficiency in all microsoft office applications and customer relationship management (CRM) software.
Ø Proven sales experience.
Ø Excellent negotiation and consultative sales skills.
Ø Maintain a positive attitude focused on customer satisfaction
• Actively sourcing new sales opportunities through market best practices
• Developing in-depth knowledge of product features and benefits. Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM tools
• Knowing your competition and strategizing accordingly.
• Effective knowledge in CRM tool, Zoho will be added advantage.
• Advising customers on suitable product selection based on their needs and specifications.
• Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
· Collect, Compile, analyze, and report sales data
· Compile and analyze data over time to forecast sales trends
• Study past sales data to determine trends
Requirements
Ø Graduate or equivalent degree
Ø A minimum of 3 years’ experience.
Ø Knowledge about Foods and biotech products
Ø Excellent interpersonal and communication skills.
Ø Proficiency in all microsoft office applications and customer relationship management (CRM) software.
Ø Proven sales experience.
Ø Excellent negotiation and consultative sales skills.
Ø Maintain a positive attitude focused on customer satisfaction
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