Sales Operations Executive

We are looking for a Sales Operations Executive for our Mumbai Office.

In this role you are actively supporting Animal Nutrition Sales activities in the region, by coordinating the order process, supply chain planning and logistics. You report directly to our regional sales director.

Division : Animal Nutrition

Job Title: Executive Sales Operations

Reporting to: Regional Sales Director

Mode: On Site, Office based

Location: Vashi, NaviMumbai

Work assignments
• Order handling including invoicing and documentation
• Coordination/communication with sales and customers
• Handling of payment methods (CAD, Letter of Credit etc)
• Shipping/transport bookings, including documentation and handling of customer returns
• Facilitate and follow up bonus and agent commissions
• Entering, investigate and follow up on customer complaints and internal deviations in accordance with the procedures
• Update and work with customer related information in CRM
• Create credit/FOC invoices and follow up on AR status/overdue payments and credit limits with open orders
• Planning – to make local warehouse replenishment plan in accordance with sales forecast, safety stock requirement and current inventory level.
• Order Processing - from order entry to fulfillment for imports of transfer orders for warehouse replenishment and intra-w/h transfers if required .
• Inventory management – to optimize local inventory level looking into actual ordering/sales forecast/pattern while fulfill customer requirement and keeping tab on slow moving/non-moving, near expiry material
• Vendor management – to set up KPI for local warehouse and transportation providers and follow up their monthly performance.
• Project – to lead or participate on local logistics vendor selection, SC optimization projects and tolling production coordination if applied.
• Reporting – to create and analyze transfer order, local inventory, freight and other costing reports.
• Complaint handling – to report the customer complaints to related stakeholders on finding root cause, creating corrective actions and providing preventive actions
• Support AN sales activity from Perstorp office on site
• Facilitate new account creation and distributor/customer onboarding

Your qualifications
• Bachelor degree with 2-4years experience in a similar position.
• Knowledge of the full order to cash process and experienced in international trading/order handling, supply chain logistics/ planning or equivalent job experience.
• Knowledge of Microsoft Office and ERP (data entry) skill set, experience with SAP is a plus
• Excellent communication skills in English and local language, both written and oral
• You work well under pressure whilst upholding a positive can-do attitude, in a busy environment
• You areable to work as part of team with oversea / domestic colleagues and are customer oriented and prepared to take extra mile for customers

Who are we?
For 141 years, Perstorp has been working to improve the daily lives of millions of people around the world with innovative chemistry. Our Specialty Chemicals make everything lighter, stronger and safer from cars to computers and from sails to shoes. Every aspect of our corporate culture is imbued with our core values: care, focused innovation, reliability and responsibility.

Within the division Animal Nutrition, Perstorp is producing feed additive products. Feed plays a vital role in all animal production systems. It can be as high as 70% of all costs related to farm management. That is why we are so passionate about helping our customers to optimize their feed and feed raw materials and by extension the performance and well-being of their animals. Perstorp has almost 60 years of experience from developing innovative solutions for the animal agricultural industries.

What do we have to offer?
We have a challenging position, where there is plenty of room for personal development. A competitive salary and benefits, but above all great colleagues!

Interested?
If you recognize yourself in the above description and you are ready for a new challenge, we would like to talk to you. Send your motivation letter together with your CV