Sales Operations Executive

Company Description

Let your passion fly We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and the delivery of customer service that's straight from the heart.

All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won't be your last. It could take you anywhere. Join us and discover just how far you can go
Role Introduction

To partner with Trade Account Managers to provide proactive sales and support to achieve the targets through the intelligent use of data enabling the achievement of revenue and the associated targets for the portfolio.
Key Responsibilities

Sales Support and Reporting
• Supply the regional business development team with market information from time to time in accordance with Cathay's anti-trust policies and guidelines as required
• Compile and produce ad-hoc reports, revenue statements and analysis on accounts, routes and trade partner portfolios as required in a timely manner to flag any opportunities or trends
• Automate reporting and analysis processes whenever feasible
• Update sales results for each tactical promotional fare for evaluation as required
• Ensure that the monthly flown revenue report and BSP sales data is prepared in a timely and accurate manner
• Update sales results for each tactical promotional fare for evaluation as required

Account Management
• Support the Channel Distribution strategy for the Port / Territory
• Manage smaller but value-driven Trade accounts and/or partners as per agreed targets using an insights-driven approach
• Provide coverage and support for the Account Manager role as and when required
• Service high-value Trade accounts as required
• Grow the business by actively seeking new sales leads and customers
• Manage and grow the customer base for the SME (Business Plus) programme

General
• Utilise tools such as PRISM, SFA, DDS and QlikView to run reports and conduct analysis for the Trade Account Managers
• Where there is no local Cathay Marketing presence, proof materials to ensure language, content and context in the local marketplace is appropriate
• Conduct pricing intelligence and support as and when required
• Undertake Indoor Account servicing as and when required
• Any other reasonable task as requested

Emergency and Accident
• Emergency and Accident and Crisis Response responsibilities as required Requirements

Academic qualifications
• Graduate in any field is a minimum
• A diploma / Certification in a relevant Sales business field would be an advantage

Knowledge, skills, training and experience
• A minimum of two years relevant experience in data analysis
• Demonstrable commercial acumen
• Experience in, or knowledge of, the airline industry is a distinct advantage
• Proven numeracy and analytical skills
• Knowledge of PRISM, MIDT, DDS and Sales Force Automation Tool is preferred
• Excellent communication and interpersonal skills
• Excellent PC literacy in Word, Excel and PowerPoint
• Ability to cover and progress into an Outdoor Sales role
• Adaptive to and embracing constant change
• * Candidates must have the legal right to live and work in India.
Benefits
Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful.

All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer

Please note that with effect from 1 December 2021, all employees must be vaccinated in order to be able to access Cathay Pacific offices and all other Cathay Group Company premises. Considerations will be given to those who are unable to get vaccinated for valid medical reasons