Sales Operations Executive

About Propelld:

Propelld is a Bangalore-based FinTech startup specializing in lending in the Education segment

backed by Westbridge Capital, Stellaris Ventures and India Quotient. Founded by IIT and IIM

alumni, the core team consists of experienced professionals from the banking and finance

Industry and consumer fintech startups like Bajaj FinServ, PayU, Kotak and Edelweiss. We work

with 1000+ educational Institutes across edTech, K12, Universities and Schools. With an

annual disbursal run rate of INR 1200 Crores and NPAs below 1%, Propelld is one of the

best-managed & quickest growing loan portfolios. Propelld has managed to achieve the above

business fundamentals and yet remains profitable.

Responsibilities:

• Responsible for interacting with counsellors of Propelld partnered training Institutes.

• Interacting and following up with student borrowers

• Co-ordinating for loan process approval, logistics and documentation to final disbursal of loan to the student.

• Maintaining customer focus at all times and responding to customer enquiries over e-mail, phone and chat.

• Maintaining knowledge of all existing and upcoming products/services of the company.

• Capturing customer feedback and channelizing to internal teams for appropriate action.

• Monitoring real-time dashboards and coordinating with experts whenever required.

Requirements:
• Highly motivated, dynamic, detail-oriented, people-person.
• Strong multi-tasking skills.
• Excellent communication skills and Proficient in English.
• Ability to work in a fast-paced environment.
• Proficiency in Microsoft Word and Excel.
• Should be pursuing an UG/PG/Master’s degree. Should be 12th pass