Sales Manager-Affordable Housing

Strategic / Managerial Responsibilities

Core Responsibilities

Market Assessment and Business Development

Accountable for achieving sales target through Direct efforts or through assigned relationships (DST / DSA’s)

Takes initiative to understand consumers, competition and current market conditions and help identify new business opportunities.

Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth under overall supervision of the Leaders

Revenue Generation

Identifies new sales opportunities and leveraging a knowledge sector driven relationship approach to enhance sales and revenue generation through new and existing customers for achievement of established targets and objectives.

Works closely with the Collections team in providing support for resolution of delinquent cases

Works on providing timely resolution of all discrepancies raised during application processing

Relationship Management

Works on managing relationships to drive cross sell business through various initiatives across branches & channels.

Works on identifying and acquiring of new client / DST / DSA relationships under the supervision of the leaders

Maintains good relationships with the customers and responds to stated requirements of both internal / external stakeholders by keeping a solution oriented mindset

Documentation and Compliance

Completes all documentation and other requirements to ensure adherence to established guidelines and maintenance of highest quality standards of documentation, client communication, process compliance.

Works in close coordination with relevant BUs to ensure smooth and quick turnaround of transactions as and when required

People Management or Self-Management Responsibilities

Defines performance goals at the start of the year to the team and ensures that the goals are monitored and achieved during the course of the year

Takes ownership of his / her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.

Understands the competencies relevant to his / her role, and works towards displaying as well as developing these effectively.

Keeps abreast of relevant professional / industry developments, new techniques and current issues through continued education and professional networks.

Risk and Internal Control Responsibilities

Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks

Executes the established internal control systems and compiles relevant information for departmental audits, as necessary