Sales Manager

Job Description - Sales Manager (Two - Wheeler Dealership)

Job Objective

Manage the complete sales business by driving the team. To make important decisions regarding

the sales unit and achieving complete utilization of the market condition with a high level of

customer satisfaction.

Field of Work

Planning

 Supporting TVS area office to plan issues relevant to sales, such as volume planning and

activity planning.

 Defining market goals for vehicle sales, coordinating with performance targets and

drawing up a marketing plan.

 Developing concepts to increase turnover and profitability in Sales and reaching

agreement on these with the TVS Area Office.

 Resource planning for the new vehicle inventory and developing measures to optimize

inventory management.

Market Activation/ Marketing

 Support activation team in planning, budgeting and implementing as per the sales targets.

 Planning and managing BTL activities and customer loyalty programs.

Operative Management

 Effectively use the customer contacts from the data-base for pre and post sales.

 Ensuring finance and insurance options are available for the customer.

 Ensuring an appropriate number of demonstration/ Test Ride vehicles are available.

 Monitoring vehicle orders and deliveries.

 Ensuring TVS Motor sales process are followed.

Quality Management

 Planning and managing measures to assess customer satisfaction.

 Ensuring TVS Motor expected quality and supervising standards are maintained in Sales.

 Being a role model in customer handling.

 Handling critical customer who is difficult for the DSE’s to handle.

 Ensuring customers are looked after post-sale.

 Evaluating customer complaints and resolution of the same.

Information Management

 Ensuring product leaflets as well as process documentation is up to date, complete and

available.

 Ensuring information from TVS Motor Area office is noted, followed up and made

available to all.

 Actively passing on relevant information to employees.

Network Management

 Identification of new area for bringing additional business volume.

 Increasing AD productivity through new initiatives.

 Coach and handhold AD owners to increase productivity and profitability.

 Hand-holding AD coordinator in managing AD business effectively.

People Management

 Involvement in interviews and decisions regarding employing new staff as per dealership

and TVS Motor requirements.

 Employing new staff and developing an induction plan.

 Monitoring the training adherence of the sales team and nominate for suitable training

where required.

 Managing, coaching and motivating employees and thus ensuring a high quality of

employees.

 Defining target agreements with employees.

 Checking levels of target achievement and reaching/agreeing measures to correct these

should deviations occur.

 Assessing employees and, if necessary, initiating disciplinary measures and regularly

carrying out employee discussions.

 Together with employees establishing personal development goals and agreeing on

means of achieving these.

 Whenever needed, clarifying entitlement to incentives and assigning this to the

corresponding member.

 Coordinating and supervising attendance and holiday planning of employees.

 Taking suggestions for improvements from employees, recording these and, if necessary,

implementing the ideas.

Qualification

 Education: Any graduation.

 Experience: 10-15 years with at least 5 years in two wheeler sales.

 Desirable expertise: Communication skills, analytical skills, ability to handle dynamic

situation, leadership and motivation skills, basic computer skills, people management.

Job Types: Full-time, Permanent

Salary: ₹180,000.00 - ₹240,000.00 per year

Benefits:
• Health insurance

Schedule:
• Day shift

Supplemental pay types:
• Performance bonus
• Yearly bonus

Education:
• Bachelor's (Preferred)

Experience:
• Business development: 3 years (Preferred)
• total work: 3 years (Preferred)

Language:
• English; Hindi (Preferred)

Ability to Commute:
• Hathras, Uttar Pradesh (Preferred)

Ability to Relocate:
• Hathras, Uttar Pradesh: Relocate before starting work (Preferred)

Speak with the employer
+91-XXXXXXXXXXJob Description - Sales Manager (Two - Wheeler Dealership)

Job Objective

Manage the complete sales business by driving the team. To make important decisions regarding

the sales unit and achieving complete utilization of the market condition with a high level of

customer satisfaction.

Field of Work

Planning

 Supporting TVS area office to plan issues relevant to sales, such as volume planning and

activity planning.

 Defining market goals for vehicle sales, coordinating with performance targets and

drawing up a marketing plan.

 Developing concepts to increase turnover and profitability in Sales and reaching

agreement on these with the TVS Area Office.

 Resource planning for the new vehicle inventory and developing measures to optimize

inventory management.

Market Activation/ Marketing

 Support activation team in planning, budgeting and implementing as per the sales targets.

 Planning and managing BTL activities and customer loyalty programs.

Operative Management

 Effectively use the customer contacts from the data-base for pre and post sales.

 Ensuring finance and insurance options are available for the customer.

 Ensuring an appropriate number of demonstration/ Test Ride vehicles are available.

 Monitoring vehicle orders and deliveries.

 Ensuring TVS Motor sales process are followed.

Quality Management

 Planning and managing measures to assess customer satisfaction.

 Ensuring TVS Motor expected quality and supervising standards are maintained in Sales.

 Being a role model in customer handling.

 Handling critical customer who is difficult for the DSE’s to handle.

 Ensuring customers are looked after post-sale.

 Evaluating customer complaints and resolution of the same.

Information Management

 Ensuring product leaflets as well as process documentation is up to date, complete and

available.

 Ensuring information from TVS Motor Area office is noted, followed up and made

available to all.

 Actively passing on relevant information to employees.

Network Management

 Identification of new area for bringing additional business volume.

 Increasing AD productivity through new initiatives.

 Coach and handhold AD owners to increase productivity and profitability.

 Hand-holding AD coordinator in managing AD business effectively.

People Management

 Involvement in interviews and decisions regarding employing new staff as per dealership

and TVS Motor requirements.

 Employing new staff and developing an induction plan.

 Monitoring the training adherence of the sales team and nominate for suitable training

where required.

 Managing, coaching and motivating employees and thus ensuring a high quality of

employees.

 Defining target agreements with employees.

 Checking levels of target achievement and reaching/agreeing measures to correct these

should deviations occur.

 Assessing employees and, if necessary, initiating disciplinary measures and regularly

carrying out employee discussions.

 Together with employees establishing personal development goals and agreeing on

means of achieving these.

 Whenever needed, clarifying entitlement to incentives and assigning this to the

corresponding member.

 Coordinating and supervising attendance and holiday planning of employees.

 Taking suggestions for improvements from employees, recording these and, if necessary,

implementing the ideas.

Qualification

 Education: Any graduation.

 Experience: 10-15 years with at least 5 years in two wheeler sales.

 Desirable expertise: Communication skills, analytical skills, ability to handle dynamic

situation, leadership and motivation skills, basic computer skills, people management.

Job Types: Full-time, Permanent

Salary: ₹180,000.00 - ₹240,000.00 per year

Benefits:
• Health insurance

Schedule:
• Day shift

Supplemental pay types:
• Performance bonus
• Yearly bonus

Education:
• Bachelor's (Preferred)

Experience:
• Business development: 3 years (Preferred)
• total work: 3 years (Preferred)

Language:
• English; Hindi (Preferred)

Ability to Commute:
• Hathras, Uttar Pradesh (Preferred)

Ability to Relocate:
• Hathras, Uttar Pradesh: Relocate before starting work (Preferred)

Speak with the employer
+91-XXXXXXXXXX