Sales Manager

Strategic/ Managerial Responsibilities

NA

Core Responsibilities

Market Assessment and Business Development

§ Accountable for
achieving sales target through Direct efforts or through assigned
relationships (DST /DSA’s)

§ Takes initiative to
understand consumers, competition and current market conditions and help
identify new business opportunities.

§ Works towards
maintaining and enhancing relationships with key customer accounts and
prospective customers to ensure business continuity and growth under overall
supervision of the Leaders

Revenue Generation

§ Identifies new
sales opportunities and leveraging a knowledge sector driven relationship
approach to enhance sales and revenue generation through new and existing
customers for achievement of established targets and objectives.

§ Works closely with
the Collections team in providing support for resolution of delinquent cases

§ Works on providing
timely resolution of all discrepancies raised during application processing

Relationship
Management

§ Works on managing
relationships to drive cross sell business through various initiatives across
branches & channels.

§ Works on
identifying and acquiring of new client/ DST/ DSA relationships under the
supervision of the leaders

§ Maintains good
relationships with the customers and responds to stated requirements of both
internal/ external stakeholders by keeping a solution oriented mindset

Documentation and
Compliance

§ Completes all
documentation and other requirements to ensure adherence to established
guidelines and maintenance of highest quality standards of documentation,
client communication, process compliance.

§ Works in close
coordination with relevant BUs to ensure smooth and quick turnaround of
transactions as and when required

People Management or Self-Management
Responsibilities

§ Defines performance goals at the start of the year to
the team and ensures that the goals are monitored and achieved during the
course of the year

§ Takes ownership of his/her own learning agenda by
identifying development needs in consultation with the reporting manager and
working towards bridging the gaps through various means which go beyond just
training.

§ Understands the competencies relevant to his/her
role, and works towards displaying as well as developing these effectively.

§ Keeps abreast of relevant professional/industry
developments, new techniques and current issues through continued education
and professional networks.

Risk and Internal Control Responsibilities

§ Follows risk policy and processes to mitigate the
operational, regulatory, financial, informational, reputational and audit
risks

§ Executes the established internal control systems
and compiles relevant information for departmental audits, as necessary