Sales Executive

Job Title : Sales Executive

Company : Thomas cook

Salary : 17,000- 23,000 (depending on last drawn salary/experience)

Location : Lower Parel, Mumbai

Shift : 6 days working + 1 rotational week off.

Job Summary:

We are seeking a motivated and customer-focused sales

Executive to join our sales team. The customer support Executive will handle inbound calls from prospective customers. The ideal candidate should possess excellent communication skills,

a persuasive demeanor, and a passion for delivering exceptional customer service.

Responsibilities:
• Product - Holiday Packages sale.
• Assisting customers with inquiries, issues, and concerns.
• Providing technical support and troubleshooting.
• Managing customer orders and ensuring timely delivery.
• Developing product knowledge and educating customers.
• Resolving customer complaints and escalating complex issues.
• Ensuring high levels of customer satisfaction.
• Documenting interactions and generating reports.
• Collaborating with other teams for customer success.
• Continuous learning to improve skills and knowledge.

Qualifications and Experience:
• Minimum 6 months of experience in Sales (BPO /sales)
• 12th pass candidates are welcome.
• Travel industry experiences are given more preference.
• Clear and strong verbal communication skills.
• Strong sales and negotiation abilities.
• Ability to work effectively in a fast-paced environment.
• Familiarity with CRM software and sales tools is a plus.

Compensation and Benefits:
• Competitive base salary plus commission structure.
• Company-provided benefits package.
• Provident fund and health insurance covered