Sales Executive

Sales and Customer

· Greet and receive customers in a welcoming manner and engage with them to understand their requirements.

· Cater to customer requirements as per their need, by showcasing products to make the sale by influencing customer’s buying decision.

· Learn & understand the sales procedures and acquire product knowledge.

· Be punctual in the work, strictly follow the code of conduct of the company and get familiar with personnel duties.

· Observe sales representatives and emulate their sales management processes to meet set targets.

· To proactively assist the Sales executives and other managers to obtain real and sustained, continuous improvement.

· Assist the customer when there is a sales return or repair work.

· Calculate & prepare the estimate of the products selected upon making the sale.

· To achieve the category wise sales target for the allocated section and suggest solutions to enhance store’s profit.

· Learn billing procedures.

· Learn about products and business policies of Malabar Gold and Diamonds.

· Take initiative to learn about the products and services provided by the competitors, latest trends in the market and update product knowledge.

Stock

· Assist in counting and tallying of stock on a daily basis and record the opening stock and closing stock in the section allotted.

· Transfer the stock to the locker daily and ensure that ornaments are handled with care.

Work area & Display

· Support all Visual merchandising activities in the Store with respect to display and presentation of products at the appropriate counter by maintaining the quality and freshness of the same.

Marketing

· Learn marketing techniques from sales and marketing staffs.

· Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event.

· Assist in BTL marketing.

Functional Responsibilities

· Ensure on the job training in various sections like packing, purchase, cash, Order Repair, sub brands, diamond, silver, scheme, marketing, customer relation etc.

· To demonstrate high levels of integrity and honesty at all times, establishing a culture of both personal and organizational trust.

· Understand the queries and complaints from the customer and escalate to the Superiors.

Internal process

· Adhere to the standard operating procedures in the store.

People development

· Continuously strive for self-development by actively seeking opportunities for growth

· Ensure adherence to timelines for completion of performance appraisal for self.

· Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.

· Adhere to the staff grooming standards followed and participate in on-site product and sales training activities, as per the guidelines from HR.

Job Type: Full-time

Salary: ₹21,000.00 - ₹25,000.00 per month

Shift:

Day shift
Travel requirement:

No travel
Ability to commute/relocate:

Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Business development: 1 year (Preferred)
Lead generation: 1 year (Preferred)
total work: 1 year (Preferred)
Sales: 1 year (Preferred)
Language:

English (Preferred)