Sales Development Representative

Job Description

The Sales Development Representative is the front line of the Shopify Plus Sales team. We find the world's fastest-growing eCommerce stores and help them make their shopping experience even better using our best-in-class solution via impactful, value-driven outreach and great conversations. We take them from "What is Shopify Plus" to "How have I gone this long without it"

This role is a remote position for candidates who are currently based in India.

You'll be working on things like:
• Identifying good fit merchants and crafting compelling messaging via email, phone, WhatsApp to build interest in a conversation- these merchants may or may not have even heard of Shopify.
• Learning the ropes of the intricacies of eCommerce in India- who are the major players, and how can we help them.
• Creating a positive and valuable first impression to merchants by providing an unrivaled merchant experience.
• Maintaining active engagement with new and existing leads through our CRM, Salesforce.
• Triage and connect inquiries to the appropriate members of the Shopify Sales Reps by conducting high-level qualifying conversations with prospective merchants.
• Contributing to building culture and upholding Shopify values in our growing APAC region.
• Liaising with your peers across the world in markets like North America and EMEA to refine processes and consistently evolve the scope of the role.
• Working with your lead to up-skill in areas of profession and personal development including special personal projects to assist and impact the Sales Delivery team in APAC.

Qualifications
• Experience and knowledge of the India market.
• Experience in outbound sales/business development role
• High-energy and have a positive attitude.
• Merchant-focused mentality.
• Experience in Sales/Sales Development.
• Experience in working with international teams.
• Demonstrate excellent written/verbal communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Be a highly motivated, driven, and self-starting individual who can hit the ground running.
• Ability to thrive in a fast-paced environment and be able to live in the grey.
• Strong process improvement skills to help develop the role as things change with the business.
• An understanding of customer needs and meeting those individual needs with proper introductions to our Shopify Sales Reps