Sales customer support

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Sales Customer Support

StickyPins Inc
Anywhere
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22 hours agoWork from homeFull–time
We are hiring for the post of Customer Support/Sales support analyst for our client.

Interested candidates can mail their resume at careers@stickypinsinc.com

Job Description

1. Name/industry of recruiting organization:

UK based business lending company (100-200 employees)

2. Job Role:

Customer support / Sales support analyst

3. Job Description:

- First point of call for incoming customer queries

- Answer basic customer queries (via email)

4. Experience Required

- 1-2 years of customer management experience

4. Work Location

- Remote

- Preferably work UK hours (9am - 6pm)

5. Salary/Compensation Offered

- 20k - 30k INR per month

We'll pay out a sign-up bonus (one lump sum amount) depending on how long they stay with us.

- 10k INR for 6 months

- 25k INR for 1 year

- 60k INR for 2 years

This will be payable at the end of each term. So for example, if they've stayed with us 6 months after joining - we'll pay a one-off bonus of 10k INR. If they stay for another 6 months, we'll pay another 15k at the end of year 1 (totaling 25k INR at the end of year 1).

6. Any employee benefits

- TBC

7. Any prerequisite requirements

- Good communication skills - both verbal and written (English)

- Quick learner - learn and be able to use new tools (e.g. Salesforce, Microsoft outlook)

- Self-starter - can be proactive and solve problems without requiring too much assistance

8. Any other information

- We require the candidate to have access to a laptop and good internet connection (to be able to do remote meetings