Sales back office support executive

Published date: 2024/01/10
  • Location: Ahmedabad, Gujarat, India
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Sales back office support executive

THE STEEFO GROUP
Ahmedabad, Gujarat
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22 hours ago
Full–time
Department-Sales
Designation: Sales back-office Support-Executive Vacancies: 2

Roles & Responsibilities: -
1. Order Processing -Quotation
2. Purchase Offer / Quotation preparation
3. Sales Order Processing
4. Payment follow-up with clients
5. Inventory management
6. Co-ordinate with EXIM/SCM team/Parent organization/subsidiaries/local vendors for clearance of in-transit shipments.
7. Payment follow-up with clients.
8. Prepare and provide -- Necessary Sales/ inventory data reports.
9. Backend support, record-keeping, deadlines.
10. Processing orders that have been received on the online plat platform, including arranging shipments, handling customer service issues, and updating records
11. Tracking order details to ensure that they are filled accurately and efficiently
12. Entering order details into computerized ERP systems to track costs and profits
13. Communicating with customers about order status and shipping details as required
14. Answering questions about order status, shipment schedules, and product information to help resolve customer concerns
15. Reviewing order forms to ensure that all required information has been provided
16. Communicating with suppliers or franchises to obtain product information or status updates on orders
17. Answering questions about products or services offered by a company to potential customers

Requirement: -
1. Language: Working knowledge in English/Gujarati/Hindi
2. Communication: To have good communication skills (verbal & written)
3. Technical: MS office- ( expertise in operating outlook/ excel )
4. Good Typing speed
5. Good technical skill of the product preferred manufacturing industry

Minimum 1 year of experience is preferred
• Salary-No bar for the right candidate
• Preferred- immidate joiners or 15 days
Company Name: THE STEEFO GROUP

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