[S262] Associate Director- Banking Solutions

The role:

Director Solution Development is responsible for leading the partnership with the Banks & managing the delivery. This role primarily involves ideating, pre-sales support, proposal development, designing, building and managing Go live activities for Issuance product suites. An ideal candidate will have a combination of domain/ business & technical expertise. Finally, this role will also be responsible for partnering closely with the Customer teams to identify new opportunities and increase the product revenues.

Roles & Responsibilities :

- Must have exposure Program & Stakeholder Management
- Exposure in Client management and handling escalations
- Ability to take initiative and operate independently
- Gather and analyze large amounts of information quickly in order to problem solve and drive decision-making effectively
- Must have detailed understanding on Digital payments ecosystems.
- Must have detailed understanding of roles of various players in the ecosystem:Networks (VISA, Mastercard, NPCI, AMEX, etc)
- Acquirers and Issuers
- Payment Facilitators
- TSPs
- Merchants
- Understand the above across various payment instruments like Cards, UPI, Netbanking, NACH, Wallets, etc
- Facilitate pre-sale support, able to prepare scope documents
- Facilitate trainings and feature offerings to Banks & Merchants
- Provide necessary support for Bank Audits & Payment collections
- Must have Functional & Technical expertise in
- Merchant on-board – Knowledge in Merchant on-board process, Merchant Category code details, high level Interchange pricing aspects, MATCH & NMAS processing, risk profiling
- Merchant integrations - APIs, Plug-Ins, SDK integrations, multiple platform supports
- Transaction processing – Payment methods, Transaction lifecycle Management, support types
- Payment channels - Familiar with Cards, UPI, NetBanking, Wallets, BNPL, EMI, eMandate/NACH, etc
- Merchant Settlement – Merchant Fees, taxes, Merchant settlements and familiar Nodal processing concepts
- Manage SLAs and TATs

Mandatory Qualification :

- 8 -12 years of experience with minimum 5 years in Payments
- Must have exposure Program & Stakeholder Management
- Must have Functional & Technical expertise