Returns Specialist
Published date: 2026/11/10
- Location: Hyderabad, Telangana, India
Job Summary:
The Returns Specialist must provide high-class Customer services to our US clients, we're looking for someone who can take on challenges. We're searching for a Returns Representative who has worked on both new and existing businesses and has a proven track record of success. Must be familiar with the CRM process. You must read the whole job description before applying for this position, this is an Onsite job in our resource center in Hyderabad India.
Responsibilities:
Communicate with customers via phone, email, and chat.
Resolve product or service problems by clarifying the customer's complaint.
Determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Contribute to team effort by accomplishing related results as needed
The Returns Specialist must provide high-class Customer services to our US clients, we're looking for someone who can take on challenges. We're searching for a Returns Representative who has worked on both new and existing businesses and has a proven track record of success. Must be familiar with the CRM process. You must read the whole job description before applying for this position, this is an Onsite job in our resource center in Hyderabad India.
Responsibilities:
Communicate with customers via phone, email, and chat.
Resolve product or service problems by clarifying the customer's complaint.
Determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Contribute to team effort by accomplishing related results as needed
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