Retention Head
Published date: 2026/11/08
- Location: Surat, Gujarat, India
Job Details
Position - Retention Head
• Managing day to day operations on churn & collections
• Win backs
• Teams Productivity
• Online sales
• customer service
• Upsell & Cross sell for ARPU enhancement
• Planning and analysis
Qualification :
• Graduates with broadband experience
Experience:
• Minimum 5 years relevant work experience
• Team management, Good communication & analytical skills
• Well versed with computers and MS office
Position - Retention Head
• Managing day to day operations on churn & collections
• Win backs
• Teams Productivity
• Online sales
• customer service
• Upsell & Cross sell for ARPU enhancement
• Planning and analysis
Qualification :
• Graduates with broadband experience
Experience:
• Minimum 5 years relevant work experience
• Team management, Good communication & analytical skills
• Well versed with computers and MS office
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