Retail Shop Manager

Job Summary

The individual is expected to manage the daily operations of our Brijwasi Sweets stores located across Mumbai.

Responsibilities and Duties

Responsible for the smooth functioning of the store
Assist walk in customers with their purchases & Up sell products
Ensuring customer satisfaction & a good shopping experience
Managing counter sales team, motivating them and training them to perform better
Ensure good display & regular replenishment of goods
Conduct marketing as well as sales promotional activities for the business development of the store
Inventory management and stock control
Manage Store Accounts (Daily & Monthly, Reports)
Key Skills
Customer Service, Customer Relationship Management, Customer Acquisition, Customer Relations, customer experience, Sales Experience, Negotiation, Communications

Required Experience and Qualifications

Responsible for manpower training and development
Good time management and planning skills
Good communication and written skills
Should be able to analyse data and measure store performance
Should be confident, quick and efficient in making decisions
Knowledge and understanding of accounts
Good communication and written skills
Prior experience in Food / Hospitality preferred
Prior experience in Retail Shop / Customer Handling required
Residence in Mumbai (only hiring candidates who live in Mumbai)
Job Types: Full-time, Regular / Permanent

Salary: ₹24,000.00 - ₹27,000.00 per month

Benefits:

Flexible schedule
Schedule:

Day shift
Monday to Friday
Morning shift
Rotational shift
Weekend availability
Supplemental pay types:

Overtime pay
Yearly bonus
Education:

Bachelor's (Preferred)
Experience:

total work: 4 years (Required)
Food handling: 3 years (Preferred)