Retail Sales Executive

Job Description

Roles:
The Retail sales executives are responsible for overseeing the delivery of products and services
to customers.

Responsibilities:
Build customer confidence by making the store experience interactive, engaging, and
reassuring.
• Follow the William Penn Selling process and adhere to the standard operating procedure and
the policies of the
Organization.
• Maintain the cleanliness and visual appeal of the store.
• Use the time well, even when not serving customers. Spend time on upgrading communication
skills, gain knowledge of SOP and manage stock.
• Completing operational duties, including paperwork and sales reports as they relate to store
opening and closing
• Handling customer inquiries relating to product offerings, pricing, billing etc.
• Meeting established sales objectives by selling products and services
• Handling customer escalations
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Ability to stand in an enclosed area 100% of your shift while assisting customers
Skills Required
• Must work during retail hours and be available to work on weekends and public holidays.
• Well groomed, highly motivated, aggressive and possess a strong passion for doing sales.
• Good command of spoken English.
• Strong interpersonal skills and can communicate with all levels
Requirements

Roles:
The Retail sales executives are responsible for overseeing the delivery of products and services
to customers.

Responsibilities:
Build customer confidence by making the store experience interactive, engaging, and
reassuring.
• Follow the William Penn Selling process and adhere to the standard operating procedure and
the policies of the
Organization.
• Maintain the cleanliness and visual appeal of the store.
• Use the time well, even when not serving customers. Spend time on upgrading communication
skills, gain knowledge of SOP and manage stock.
• Completing operational duties, including paperwork and sales reports as they relate to store