Retail Sales Associate

Job Description

Job Description:

• Personal Grooming

• Display of fresh stock as per plan (planogram).

• Recovery, replenishment and display of merchandise from trial rooms, RBI, cash points, and customer service desk.

• Checking whether all merchandise has price tags and security tags.

• Upkeep of the section – cleanliness, removing cartons and packets.

• Knowledge of the day's targets and previous day's store and section achievement.

• Knowledge of in - store schemes, promotions and events.

Visual Merchandising

• Color blocking, size blocking

• Ticketing, Signages and size stickering in consultation with the Unit VM Head.

• Changing focal points and displays with UVM on a regular basis.

Selling

• Greeting and Attending customers.

• Maintain database of important and regular customers.

• Suggestive selling, Cross Selling and Add – on sales

• Knowledge of slow movers, fast movers

• Taking Customer requirement.

Product Knowledge

• Knowledge of the Fabrics, Brands Styles, Sizes in one's section.

• Knowledge of the size and style availability of merchandise.

• Knowledge of the new product launches in the store.

• Knowledge of current market trends and competitors in same categories. Knowledge of alternative outlets that sell the same categories.

Stocks

• Taking proper care of merchandise.

• All merchandise should have security tags and price tags.

• No merchandise on display for the customer should be defective or damaged.

• Global Counts

• Perpetual inventory Count System.

Security / Vigilance

• Ensuring that all merchandise is tagged (soft tag/hard tag).

• Vigilant against pilferage, shop lifting etc.

Feedback to Supervisor

• Slow movers and fast movers of the section.

• Feedback of customers regarding merchandise (quality, style, brand) store, facilities, conveniences etc.

Requirements
This Job role requires you to operate out of stores and requires attending to customers for all of the 9 Hours of Duty ( including a break of 1 hour for Lunch / Tea ). You will be expected to convince customers with your skills to buy the products at the store and be on your feet on all the 8 hours of duty. The job may also involve arranging of products on