Retail Head- Luxury Retail

Job Purpose To contribute to the development, implementation, monitoring and review of a business strategy that maximises the retail net profit by driving sales and controlling costs; to build motivated and high performing teams through the effective leadership and line management to retail staff. Key Responsibilities Responsibilities include but are not limited to the following: • Works with the Promoters to influence the creation and communication of company strategy, business priorities and targets for the sales Teams and ensures there are systems in place to enable the shop managers to receive the information in a timely manner • Generates ideas about future retail activities to ensure a cutting edge strategy; maintains up to date knowledge of the market place, competitors and trends • Constantly reviews financial data and supports in providing realistic input into the sales budgets • Takes decisions on matters relating to the day to day retail operation within their defined work area including the strategic planning of resources • Translates the strategic goals into retail operational plans to achieve the required targeted growth insales and profit; • Ensures that the retail operation complies to all policies and procedures relating to Security, Healthand Safety; influences any changes necessary to meet statutory requirements, ensuring minimumrisk to staff members and the business • Spends time in shops with retail shop teams and customers to understand and identify business • critical issues in order to ensure the alignment of tactics and strategies; • Takes a lead role in building a strong sales management culture with the operations team; spendstime coaching sales staff, identifying skills and opportunities for development; providesadvice and guidance on shop manager issues when needed. • Proactively manages and reviews the performance and progress of Sales staff, sets objectives and targets; works with Manager to develop individual training plans for the team • Recruits, trains and develops staff ensuring adherence to HR systems and procedures • Maintains and constantly develops innovative and cost effective stock generation; monitors stock weekly to achieve bottom line sales budget against monthly targets • Regularly produces and presents a range of financial/non financial reports for the Managing Director. Has full P&L accountability Key Skills Sought • Excellent communication skills – verbal, written to include report writing and group presentations • Influencing and negotiation skills • Well developed interpersonal skills • Commercially sound with a good understanding of profit and loss accounting and the influence of operating factors • Excellent organisation skills, able to prioritise • A collaborative team player – concerned with the team success as well as individual performance • Visible Leadership skills – can motivate others to achieve • Solution orientated, decisive by nature Personal Attributes • Self starter – high energy levels • Positive and Enthusiastic • Resourceful • Strong professionally – credible with integrity • Good Listener – will challenge constructively and respond well to feedback Other Mobility Must be able to use MS Office applications – Word, Outlook, Powerpointand Excel to a competent standard