Retail Banking - Genpact

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Inviting applications for the role of MT, Mortgage

We are looking for a Candidate with Operations pro who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes.
Responsibilities
In this role, you will be responsible for all the activities related to Cash & Collection domain.
• In this role you will be responsible for coordinating and finalizing process execution/documentation at their level.
• Supervise and Ensure timely execution of tasks in Payments & Deposits area in Retail Banking which are essential and complex in nature
• Audits data transactions and takes/makes client call and responsible for adhering to defined performance level parameters (efficiency, quality etc.)
• Assist the Team Leader with closing changes in documentation with process and responsible for MIS tracking
• Identifies problem through audits or process feedback.
• May assist the Team Leader in a multi shift environment as a single point of contact.
Qualifications we seek in you
Minimum qualifications
• Graduation (B. Com preferable)
Preferred qualifications
• Prior-experience in Retail Banking/Mortgage or Finance industry
• Good Interpersonal Skills
• Ability to learn ERP systems
• Good analytical and problem-solving skills
• Proficient in MS Office skills including MS Excel
• Good conceptual knowledge and experience in tax activities preferred