Renewals Specialist
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
About Webhelp
Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 120,000 game-changers from more than 140 locations in 60 countries.
Join us at Webhelp India and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.
About the job role
The Renewal Support Specialist role involves improving Partner behavior on Intent Capture, organic renewals, and supporting Partners to identify the right renewal reference during Quoting.
Your responsibilities will include:
• Improve partner behavior on intent capture for new and renewal business.
• Enhance organic renewals by enabling partners to effectively utilize CCW-R and SUB UI.
• Provide support to partners to identify the right renewal reference during quoting.
• Validate ATRs and renewal references, and ensure the correction of invalid data.
• Create quotes and attach them to Opty's to ensure accurate record-keeping.
• Notify renewal managers when CCW-R/SUB-UI were not used for renewals by partners and support top iACV and attrition deals.
The ideal candidate will:
• Have strong renewals experience
• Possesses a Bachelor's degree.
• Have at least 5 years of relevant business experience
• Proficient in Excel, including skills with Pivot Tables, vLook Ups, and Macros.
• Strong communication skills, including excellent English proficiency.
• Ability to work independently and in a team environment.
• Strong analytical and problem-solving skills with a detail-oriented mindset.
What we have to offer you:
• Yearly salary ranges between 7 to 10 Lakhs.
• Other employee/company benefits in place.
• Medical Insurance from day 1
• A Monday to Friday schedule
• Integration in a fast-paced and dynamic environment
• A role supporting ASEAN and ANZ regions working standard IST shift.
• Hybrid work model, 3 days a week at the office.
• This is a 1-year contract.
Life at our company:
• Work within a diverse environment
• Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more
• We promote inter-company mobility to work at any of our sites around the world.
• Workplace: Cessna Business Park
Webhelp India is an equal opportunity employer.
Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws
Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 120,000 game-changers from more than 140 locations in 60 countries.
Join us at Webhelp India and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.
About the job role
The Renewal Support Specialist role involves improving Partner behavior on Intent Capture, organic renewals, and supporting Partners to identify the right renewal reference during Quoting.
Your responsibilities will include:
• Improve partner behavior on intent capture for new and renewal business.
• Enhance organic renewals by enabling partners to effectively utilize CCW-R and SUB UI.
• Provide support to partners to identify the right renewal reference during quoting.
• Validate ATRs and renewal references, and ensure the correction of invalid data.
• Create quotes and attach them to Opty's to ensure accurate record-keeping.
• Notify renewal managers when CCW-R/SUB-UI were not used for renewals by partners and support top iACV and attrition deals.
The ideal candidate will:
• Have strong renewals experience
• Possesses a Bachelor's degree.
• Have at least 5 years of relevant business experience
• Proficient in Excel, including skills with Pivot Tables, vLook Ups, and Macros.
• Strong communication skills, including excellent English proficiency.
• Ability to work independently and in a team environment.
• Strong analytical and problem-solving skills with a detail-oriented mindset.
What we have to offer you:
• Yearly salary ranges between 7 to 10 Lakhs.
• Other employee/company benefits in place.
• Medical Insurance from day 1
• A Monday to Friday schedule
• Integration in a fast-paced and dynamic environment
• A role supporting ASEAN and ANZ regions working standard IST shift.
• Hybrid work model, 3 days a week at the office.
• This is a 1-year contract.
Life at our company:
• Work within a diverse environment
• Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more
• We promote inter-company mobility to work at any of our sites around the world.
• Workplace: Cessna Business Park
Webhelp India is an equal opportunity employer.
Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws
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