Remote Support Engineer
Published date: 2024/01/10
- Location: India
,,documentingTasks
• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
Workplace information
• Remote work available
• Work Language: English
• Hours: 30 to 35 hours per week
Job Type: Contractual / Temporary
Contract length: 12 months
Salary: ₹8,456.42 - ₹25,000.00 per month
Day range:
• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
Workplace information
• Remote work available
• Work Language: English
• Hours: 30 to 35 hours per week
Job Type: Contractual / Temporary
Contract length: 12 months
Salary: ₹8,456.42 - ₹25,000.00 per month
Day range:
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