Relationship Officer-BRANCH BANKING-RL Branch head
Published date: 2026/11/08
- Location: Vadodara, Gujarat, India
JOB ROLE :
• Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.
• Speed and efficiency of service given
• Sales targets for banks and investment products.
• Going beyond the professional need of the customer by providing other products. Enhancement of customer value
• Cross-sale of asset products
• Back-up to relationship managers holding HNI relationship
• Customer acquisition through referrals
JOB REQUIREMENT :
• Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew
• Thorough understanding of banking
• Customer Retention
Cost Efficiency Through Process
• Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.
• Speed and efficiency of service given
• Sales targets for banks and investment products.
• Going beyond the professional need of the customer by providing other products. Enhancement of customer value
• Cross-sale of asset products
• Back-up to relationship managers holding HNI relationship
• Customer acquisition through referrals
JOB REQUIREMENT :
• Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew
• Thorough understanding of banking
• Customer Retention
Cost Efficiency Through Process
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