Relationship Manager - Insignia

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Relationship Manager - Insignia

Ratnakar Bank
New Delhi, Delhi
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2 days ago
Full–time
Relationship Manager - Insignia - Vasant Vihar(Job Number: 30092020051827)

Description

Job Description

Job Title

Relationship Manager - Insignia Preferred Banking

Department

Branch and Business Banking

Grade

Sr. Mgr / AVP

Location

Delhi

Reporting To

Insignia Head

A. Position Purpose – Wealth management “OR” Business banking domain expertise respectively

The purpose of this role is to deliver target revenue and balance sheet growth from portfolio under management of “Insignia” preferred banking clients. The targets should be delivered using relationship management and tactical strategies to acquire new clients, deepen, cross sell, engagement of clients.

B. Position Responsibilities

Sr.

Key Responsibilities

1

Deliver revenue and balance sheet growth targets by acquiring and deepening relationships.

2

Relationship manage a portfolio of clients and enhance “Product holding” and “customer to relationship” ratios thereby deepening and engaging the relationship strongly with the bank

3

Meet and deliver client contact / coverage benchmarks to ensure high level engagement with Business owners and clients themselves. Ensure positioning and coverage of Insignia / Zonal / branch management teams with these clients to create depth of relationship with these clients.

3

Active coverage and penetration of core and satellite products through collaboration of product specialists and branch management teams to maximise revenue gains.

4

Review client relationships and portfolios across respective products availed by clients, assess risk and implement strategies to meet customer needs, keep customers informed of market changes , events and respective impacts to clients and their business with the bank.

5

Work in close co-ordination with the Client Experience Managers / Branch service teams/ operations in delivering superior service and client expectations thereby delivering the “Insignia” promise.

6

Ensuring adherence to Compliance processes and guidelines. Reduce rejection rates and improve quality of documentation.

C. Qualifications and Experience Requirement

Qualifications

Essential

Graduate or Post Graduate/ MBA

AMFI / NISM , IRDA certified

Experience

Essential

Relevant Business Banking / Wealth Management Experience in Banks, NBFC, brokerage House.

Relevant experience as below:

Senior Relationship Manager – 6+ years

Relationship Manager – 3 – 6 years

D. Competency Requirements

a. Functional Skills

Skill

Attribute

Product

Respective to core domain expertise have Sound knowledge of Wealth , insurance OR business banking Products across Trade, Forex, CMS, Insurance, lending ( working capital / term loans )

Analytical

Good analytical skills, ability to understand client needs and sell range of products.

Environment

Knowledge of competitive offering & keeps himself updated.

b. Behavioural Skills

Skill

Attribute

Client Management

Ø Easily establish relationship with customers and build a rapport.

Ø Relate well to different types of customers and adapt his style to ensure that the customer is made comfortable with bank processes.

Ø Is able to persuade others to one’s own point of view and present the key benefits persuasively.

Professional

Ø Good interpersonal and communication skills – English & Vernacular

Ø Good Presentation skills

Ø Is able to remain calm and composed in adverse situations and answer customer objections convincingly and professionally.

Integrity & Discipline

Ø Have High integrity and professional values.

Ø Self-discipline to adhere to laid down processes.

Entrepreneurship

Ø Have passion for selling and entrepreneurial orientation.

Work Locations:|Vasant Vihar 23 Community Center, Basant Lok, Vasant Vihar New Delhi Delhi 110057

Job Posting: Oct 19, 2020 | Unposting