Relationship Manager Customer Engagement (RMCE)-BRANCH..
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
CEC-Relationship Officer Customer Engagement (ROCE)-BRANCH BANKING-RO-CE
JOB DESCRIPTION
Job Role
Ø Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category – A priority customers.
Ø Sources new bank customers through Lead generation model and responsible for conversion from external field support
Ø Ensures high levels of customer service orientation and application of bank policy. Ø Cross sells bank products to existing set of customers.
Ø Informs customers of new products or product enhancements to further expand the banking relationship.
Ø Plans and conducts special sales initiatives prospective and existing clients through different Product Managers
Ø Coordinates with other group companies to provide seamless access to other products. Ø Maintains complete relationship record for assigned customer accounts.
Job Description
Ø Graduate with 4 -6 years of experience or Post Graduate with 2 -4 years of experience Ø Certified in AMFI/IRDA
Ø Excellent communication skills – Verbal & Written
Ø Flair for Sales Ø Flexible to get scattered 8 Week Offs in a month with 9hours shift
Ø Good listening skills and strong communication abilities.
Ø attitude & works with integrity
Ø Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
JOB DESCRIPTION
Job Role
Ø Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category – A priority customers.
Ø Sources new bank customers through Lead generation model and responsible for conversion from external field support
Ø Ensures high levels of customer service orientation and application of bank policy. Ø Cross sells bank products to existing set of customers.
Ø Informs customers of new products or product enhancements to further expand the banking relationship.
Ø Plans and conducts special sales initiatives prospective and existing clients through different Product Managers
Ø Coordinates with other group companies to provide seamless access to other products. Ø Maintains complete relationship record for assigned customer accounts.
Job Description
Ø Graduate with 4 -6 years of experience or Post Graduate with 2 -4 years of experience Ø Certified in AMFI/IRDA
Ø Excellent communication skills – Verbal & Written
Ø Flair for Sales Ø Flexible to get scattered 8 Week Offs in a month with 9hours shift
Ø Good listening skills and strong communication abilities.
Ø attitude & works with integrity
Ø Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
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