Relationship Manager
Published date: 2024/01/10
- Location: Mumbai , India
Company Description Kenscio is a leading digital marketing company with a corporate office in Bengaluru, global office in Los Angeles, and sales offices in Mumbai and Delhi. The company is ISO/IEC 27001/2022 certified and is European GDPR process compliant. Kenscio specializes in creating enriched customer experiences based on data and innovation. The solutions provided by Kenscio allow brands to deliver 1:1 personalization, consumer value, and business growth on a massive scale. Role Description This is a full-time on-site role for a Relationship Manager located in Mumbai. The Relationship Manager will be responsible for maintaining positive client relationships, managing communications with clients and team members, maintaining schedules, and identifying new business opportunities. The Relationship Manager will also be responsible for coordinating project timelines and deliverables, and tracking client satisfaction. Qualifications • Experience in client relationship management, customer service or similar role • Excellent communication and interpersonal skills • Ability to multitask and manage multiple projects simultaneously • Detail-oriented with strong organizational skills • Customer-focused mindset with effective problem-solving skills • Familiarity with digital marketing industry and concepts is preferred • Bachelor's degree in Business Administration, Marketing, or related field
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