Relationship Manager

A Relationship Manager isresponsible for building and maintaining positive relationships with customers identifying opportunities for business growth and resolving customer complaints What level of job is a relationship manager Relationship managers aremanagerial levelstaff that may be a part of either the customer service or sales departments of a company or business Relationship managers are primarily responsible for improving business relationships with both clients and firms partnered with their employing company Job description Responsibilities Answering phones and explaining the product and services offered by the company Contacting existing customers as well as prospective customers using scripts Obtaining customer information and other relevant data Asking questions to the customer and understanding their specifications Resolving queries and issues related to the products and services Making recordings of all the sales phone calls and sales deals Taking and processing product orders in a professional manner Maintaining the database of the customers on a regular basis Suggesting solutions based on customers needs and requirements Requirements High school diploma or equivalent Professional certification sales and marketing will be an advantage Exceptional oral and written communication skills Ability to work in a team or individually as and when required Ability to manage and handle multiple tasks Outstanding problemsolving skills Exceptional attention to detail Hardworking individual Good time management abilities Strong decisionmaking skills Ability to tolerate stress and pressure Only looking for a female candidate