Relationship Manager
Published date: 2024/01/10
- Location: Delhi , Delhi, India
Relationship Manager - Branch Banking (L...MFT8414
Retail BankingCity - Delhi
Required Experience
0 - 4 Years
Posted On
08 May 2023
Basic Section
No. Of Openings
15
Grade
NA1
Designation
Others
Closing Date
31 Mar 2024
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Others
Sub Org Unit 3
Others
Sub Org Unit 4
Others
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Branch/Department Code
950
Branch/Department Name
Head Office
Country
India
Geographic Zone
North
State
Delhi
City
Delhi
Worksite
City - Delhi
Worksite Code
Generic - Delhi
Skills
Skill
BUSINESS DEVELOPMENT
CUSTOMER SERVICE
PORTFOLIO MANAGEMENT
SALES
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Purpose: To engage and build up relationship with the priority customers for retention, upsell cross sell and referrals to achieve overall growth of the portfolio and revenue of the Branch. (Acquire new business for the branch) Functional Responsibilities Engage with the mapped customers for converting the account as the primary account of the customer. and maximizing revenue from the customer Act as a financial facilitator to the customer Ensure activation of alternate channel facilities and other value added services for Relationship Customers Regularly analyze the account transactions, understand needs, and assist to fulfill the banking needs of the customer. Ensure customer retention through constant engagement and personalized services. Be responsible for timely resolution of customer queries and complaints. Source new to bank relationships through referrals and market combing. Upsell and cross-sell TPP for maximizing revenue generation for the Bank
Retail BankingCity - Delhi
Required Experience
0 - 4 Years
Posted On
08 May 2023
Basic Section
No. Of Openings
15
Grade
NA1
Designation
Others
Closing Date
31 Mar 2024
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Others
Sub Org Unit 3
Others
Sub Org Unit 4
Others
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Branch/Department Code
950
Branch/Department Name
Head Office
Country
India
Geographic Zone
North
State
Delhi
City
Delhi
Worksite
City - Delhi
Worksite Code
Generic - Delhi
Skills
Skill
BUSINESS DEVELOPMENT
CUSTOMER SERVICE
PORTFOLIO MANAGEMENT
SALES
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Purpose: To engage and build up relationship with the priority customers for retention, upsell cross sell and referrals to achieve overall growth of the portfolio and revenue of the Branch. (Acquire new business for the branch) Functional Responsibilities Engage with the mapped customers for converting the account as the primary account of the customer. and maximizing revenue from the customer Act as a financial facilitator to the customer Ensure activation of alternate channel facilities and other value added services for Relationship Customers Regularly analyze the account transactions, understand needs, and assist to fulfill the banking needs of the customer. Ensure customer retention through constant engagement and personalized services. Be responsible for timely resolution of customer queries and complaints. Source new to bank relationships through referrals and market combing. Upsell and cross-sell TPP for maximizing revenue generation for the Bank
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