Relationship Associate

Key Responsibilities
/ Key Deliverables:
• Managing relationship with Axis Branch Sellers and thereby meeting target through Bank's FOS
• Responsible for managing the leads generated from Branch and thereby convert into quality business.
• Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain.
• Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered.
• Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers.
• Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions.
• Shall be responsible for making active the branch banking sellers and thereby achieving the activation target
• Ensuring LMS usage as Tracking Mechanism on line and follow up Calls.

Measures of Success:

Business Plan:-

Adj MFYP Collected (Rs.) - Plan v/s Actual- as per target assigned

Protection Sales:-

Selling minimum of 2 policies with case size of 15k

Case Size:-

Plan Vs Actual - as per target assigned

Percentage of E sales:-

50% of NOP (Excluding BDE Sales) to be on Esales platform

Seller Activation:-

BDE Seller Activation (%) - Plan v/s Actuals

FDO Seller Activation (%) - Plan v/s Actuals

Persistency:-

Plan vs Achievement

Job Specifications:
• Graduate in Any Discipline from a UGC / AICTE approved College and University.
• 1 to 2 years of experience in sales, experience in Insurance will be preferred.
• Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management

Knowledge & Skill Matrix:
• Excellent Relationship Skill, Managing Various level of Bank Management

Additional Information (Optional):

Org Chart:-

NRH

↓

ZVP

↓

CRM & AVP

↓

DCM/ CM/ ARM

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RA/ ASM/SM