Regional Accounts Manager

Must-Have

Should be doing b2b enterprise sale, 4-5 years experience, new acquisitions existing account management, good communication skills

Marketing business development new client acquisition
• Job Objective:
• Manage sales for a set of named enterprise accounts
• Achieve customer acquisition and wallet share objectives nationally in these accounts
• Identify and acquire high-potential accounts within the territory
• Fulfill the local (NHQ) leg of national deals Head Quartered outside the territory
• Build strong and deep relationships in each of the named accounts by mapping across the customer organization to further business strategy
• Jointly own customer experience in teamwork with the site and city operations team
• 5-10 years of experience in Enterprise Sales involving complex/solution sales
• Personal network of Facility Management heads in top corporates
• Exposure to start up

Strategic And Planning
• Plan the account break-through and revenue growth strategy
• Map the market and create/execute an account-wise strategy and Plan for penetrating and building leadership.
• Account level profitability and market share
• Key Account Management - anchor customer relationships jointly with operations
• Product penetration through cross-selling and up-selling initiatives
• Gather market insights and keep track of competition activity

Job Description
• Align service delivery and customer expectations

Functional
• Identify potential customers and win business through an effective sales process
• Map all decision makers, influencers and buyers across the buying center in the locally headquartered (HQ) and local offices of non-Headquartered (NHQ) accounts
• Identify the key stakeholders at all important locations of HQ customers and facilitate local mapping of this personnel through other Regional/National Account Managers
• Provide support to Strategic Account Managers in implementing account level strategy within your territory
• Participate and lead Customer Account Reviews with the relevant Operations team
• Craft and execute account-level plans to achieve the overall revenue, sales, market share and profit goals
• Negotiate commercial terms and legal contracts with support from internal experts
• Involve key cross-functional resources from within for optimal account engagement
• Build a personal rapport with key influencers and decision-makers in customer organizations to understand their personal and professional objectives related to the delivery of mobility solutions
• Facilitate connections between senior management and customer CXOs
• Diligently use SalesForce and other digital tools to conduct oneself efficiently
• Contribute to providing collective leadership to the Sales Team
• Work closely with other departments like Operations, Marketing, HR and Technology to ensure smooth delivery of customer experience
• Participate effectively in candid communication for effective teamwork
• Innovate, make continuous improvements and take a new initiative