Reference Data Analyst

Job Description:

Job Title: Analyst

Location: Bangalore

Role Description

An Analyst focuses on effective oversight of Client Offboarding pipelines generated from the Bank's static data systems and infrastructure. Processing the requests on the various systems as per the process guidelines. Investigate open items and resolve as required. Escalate unresolved open items per departmental policy

What we'll offer you
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under child care assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your Key Responsibilities

Process:

• Review and analyze Offboarding process and workflow.

• Ensuring the processing guidelines (KOP) are followed with diligence.

• Monitoring the mailboxes in terms of processing and queries.

• Participating in employee engagement activities.

• Ensuring the mandatory trainings are completed within the time.

• Leaves and breaks needs to plan in line with process deliverables, ensuring timely updates on HR- Workday.

• Meet productivity target of 100% and makes sure the 2 eye processing is completed with accuracy.

• Ensure effective participation in team huddle and contribution in regular meetings.

Control:

• Following the OffBoarding processes and policies as per Global OffBoarding standards.

• Owning the issues and escalating the same wherever it is required to resolve it on priority.

Change:

• Identify opportunities to streamline processes and reduce manual intervention.

• To work in the direction of finding gaps within the process and finding process improvement ideas.

Your Skills and Experience

• Minimum Bachelor's degree or equivalent in relevant field

• 0 to 2 years of work experience in corporate Banking

• Basic knowledge of Fixed income cash & derivatives Financial Products and financial instruments including Futures, Options, Swaps.

• Microsoft Office/Suite proficient (Word, Excel, PowerPoint, etc.)

• Excellent communication skills.

• Must be able to work well and adapt to change in a fast-paced environment

• Ensure that all work is delivered, meet the agreed production standards, and SLA timeframes.

• Adherence to STARC standards and procedures and ensuring that there are no lapses or gaps in control.

• Keep team management informed of status of cases and proactively identify and flag issues.

• Creating the EOD (Log reports) for the transactions processed on a daily basis.

• Should be flexible in working hours, also should be able to support in different time zones on rotational basis

• Ability to create workable solutions to business problems. To think creatively, work independently and take end to end ownership.

• Able to work under pressure and against challenging timescales.

How we'll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click to find out more about our diversity and inclusion policy and initiatives