RBB-Branch Mgr
Published date: 2026/11/08
- Location: Panchkula, Haryana, India
1. Staff Turnover
2. Staff Motivation and morale
3. Training - staff is exposed to skill based, product knowledge based training.
4. Productivity of Coex/LSE on CASA/Demat/Credit Cards (A)
5. Operational knowledge based training
6. Staff productivity management
E. Review and Control:
1. Review vault /Vault& Key register, Monitor Physical verification of cash (Periodic).
2. Audit Rating
3. No frauds / Operational Errors .
4. Review Suspense & Dummy accounts
5. Ensure compliance with Banking rules, Regulations & Procedures
6. Periodic review of progress vs. objectives
7. Ensure clarity of Business objectives among staff
8. Adherence of sales process.
F. Competency:
Execution Excellence:
1. Planning
2. Continuous improvement
3. Quality Result
4. Business Knowledge
Managing people & Relationships:
1. Collaboration
2. Customer delight
3. Promoting HDFC Values
4. Coaching
5. Conflict Resolution
Personal Effectiveness:
1. Ownership
2. Feedback and Active listening
3. Clarity of expression
4. Analytical Ability
5. Influencing
6. Decision Making
G. Assignment of Work: Liaison with external customers, retail marketing, audit, IT, product development group, retail operations, clearing, currency chest, ATM vendors, other functional heads on case to case basis, and RBI officials
2. Staff Motivation and morale
3. Training - staff is exposed to skill based, product knowledge based training.
4. Productivity of Coex/LSE on CASA/Demat/Credit Cards (A)
5. Operational knowledge based training
6. Staff productivity management
E. Review and Control:
1. Review vault /Vault& Key register, Monitor Physical verification of cash (Periodic).
2. Audit Rating
3. No frauds / Operational Errors .
4. Review Suspense & Dummy accounts
5. Ensure compliance with Banking rules, Regulations & Procedures
6. Periodic review of progress vs. objectives
7. Ensure clarity of Business objectives among staff
8. Adherence of sales process.
F. Competency:
Execution Excellence:
1. Planning
2. Continuous improvement
3. Quality Result
4. Business Knowledge
Managing people & Relationships:
1. Collaboration
2. Customer delight
3. Promoting HDFC Values
4. Coaching
5. Conflict Resolution
Personal Effectiveness:
1. Ownership
2. Feedback and Active listening
3. Clarity of expression
4. Analytical Ability
5. Influencing
6. Decision Making
G. Assignment of Work: Liaison with external customers, retail marketing, audit, IT, product development group, retail operations, clearing, currency chest, ATM vendors, other functional heads on case to case basis, and RBI officials
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