RB - Collection:Front End Collections
Published date: 2026/11/09
- Location: Hyderabad, Telangana, India
The Front End Collections role involves 2 major activities i.e. Resolution and Normalization and Strategic Initiatives.
Key Responsibilities:
• Achieving Calling Resolution target for X & 30 buckets for all products
• Adhering to Calling Norm targets for all products
• Achieving Over All Resolution Targets across all products
• Achieving targets of collections charges
• Inventory Management Inflow into x Vs Outflow from 30 Monthly targets will be tracked as a %
Qualifications:
Optimal qualification for success on the job is:
• Graduation/ Post-Graduation from a recognized institute
• Min 3 years of relevant experience in NBFC/ Banking industry
Role Proficiencies:
For successful execution of the job, a candidate should possess the following:
• Knowledge and understanding of collections & market dynamics
• Knowledge of regulatory guidelines and norms
• Should possess operational and system knowledge
• Good communication (both verbal and written) skill in both English and the local language
• Ability to manage complex client situations
• Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
• Ability to handle pressure and meet deadlines
Key Responsibilities:
• Achieving Calling Resolution target for X & 30 buckets for all products
• Adhering to Calling Norm targets for all products
• Achieving Over All Resolution Targets across all products
• Achieving targets of collections charges
• Inventory Management Inflow into x Vs Outflow from 30 Monthly targets will be tracked as a %
Qualifications:
Optimal qualification for success on the job is:
• Graduation/ Post-Graduation from a recognized institute
• Min 3 years of relevant experience in NBFC/ Banking industry
Role Proficiencies:
For successful execution of the job, a candidate should possess the following:
• Knowledge and understanding of collections & market dynamics
• Knowledge of regulatory guidelines and norms
• Should possess operational and system knowledge
• Good communication (both verbal and written) skill in both English and the local language
• Ability to manage complex client situations
• Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
• Ability to handle pressure and meet deadlines
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