RB - Collection:FCU Regional Onboarding Team

The Fraud Control Unit (FCU) Regional Onboarding Team is responsible for detecting fraud by ensuring detailed optimal investigation through sampling of cases, managing agencies and by conducting thorough verification

Key Responsibilities
• Ensure completion of Contact Point Verification & Land Records Verification (wherever applicable as per the designated sampling percentage) of prospective merchants, tractor loan borrowers and other Retail Agri borrowers within the designated TAT
• Responsible for sampling of cases as a percentage of the total cases to ensure compliance
• Responsible for agency management to organize the business and manage operations more effectively

Qualifications:

Optimal qualification for success on the job is:
• Graduation/ Post-Graduation from a recognized institute

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:
• Knowledge and understanding of Collection and Market Dynamics
• Knowledge of regulatory guidelines and norms
• Should possess operational and system knowledge
• Good communication (both verbal and written) skill in both English and the local language
• Ability to manage complex client situations
• Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
• Ability to handle pressure and meet deadlines