Quality_Assurance
Published date: 2026/11/09
- Location: Jaipur, Rajasthan, India
Treebo is a new age hotel brand offering comfortable stays at budget prices. Staying at budget hotels has always meant making compromises on quality.
Well, not anymore. At Treebo, we are putting dignity back into budget travel with our unmatched 100% Quality Guarantee. Founded in 2015, we currently operate more than 850 properties across 100 locations in India. We are hell bent on changing the way customer experience is delivered in the industry. So, if you are passionate about being part of a truly game-changing team, look no more. This might just be the perfect opportunity for you!!
The Quality Assurance Manager (QAM) is responsible to ensure that his / her portfolio of Treebo Hotels is compliant to the Treebo standards. The QAM is expected to:
• Conduct thorough audits of the portfolio to bring to surface any issues that could hamper the guest experience and find any non-compliances to the Treebo brand standards.
• Resolve the issues and non-compliances found immediately by involving the hotel staff.
• Train, coach and mentor the hotel staff for his / her portfolio and ensure that they succeed in the training assessments and are meaningfully engaged by the Treebo initiatives.
• Be responsible for the pre-opening of upcoming Treebo hotels. Ensure that the hotel launches are in 100% compliance with the Treebo standards.
Requirement
• At least 2 years of experience working with a 5-star hotel chain as a Team Lead; preferably in the housekeeping department.
• Exceptional training skills - ability to train the frontline staff, understand their challenges and keep them motivated.
• An eye for detail - knack to spot errors, preempt any escalations and come up with a proactive resolution.
• Gold standard value system - someone who can uphold the highest degree of ethics and values
Well, not anymore. At Treebo, we are putting dignity back into budget travel with our unmatched 100% Quality Guarantee. Founded in 2015, we currently operate more than 850 properties across 100 locations in India. We are hell bent on changing the way customer experience is delivered in the industry. So, if you are passionate about being part of a truly game-changing team, look no more. This might just be the perfect opportunity for you!!
The Quality Assurance Manager (QAM) is responsible to ensure that his / her portfolio of Treebo Hotels is compliant to the Treebo standards. The QAM is expected to:
• Conduct thorough audits of the portfolio to bring to surface any issues that could hamper the guest experience and find any non-compliances to the Treebo brand standards.
• Resolve the issues and non-compliances found immediately by involving the hotel staff.
• Train, coach and mentor the hotel staff for his / her portfolio and ensure that they succeed in the training assessments and are meaningfully engaged by the Treebo initiatives.
• Be responsible for the pre-opening of upcoming Treebo hotels. Ensure that the hotel launches are in 100% compliance with the Treebo standards.
Requirement
• At least 2 years of experience working with a 5-star hotel chain as a Team Lead; preferably in the housekeeping department.
• Exceptional training skills - ability to train the frontline staff, understand their challenges and keep them motivated.
• An eye for detail - knack to spot errors, preempt any escalations and come up with a proactive resolution.
• Gold standard value system - someone who can uphold the highest degree of ethics and values
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