Quality Specialist II A - GBS IND

Overview (Bank overview, GBS India overview, Function Overview)*

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
• BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

Data Service team is part of the DAIT (Data, Analytics and Insights Technology), DAIT is the SOR for all the Client and Account data. Data Services provides middle tier interface to all Account opening, Account maintenance, Profile maintenance user interfaces to perform profile and account maintenance.

Job Description

This role is responsible for testing and delivering complex software to accomplish business outcomes. These individuals are subject matter experts on testing practices ensuring that software is tested to meet functional, non-functional, and compliance requirements. They help condition and generate test data, build and execute both manual and automated test suites, record and communicate the test results, and assist with triaging defects. They also ensure regression test suites are maintained and well designed.

Responsibilities
• Develop detailed, comprehensive and well-structured test cases based on functional, non-functional, and compliance requirements.
• Lead test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria.
• Ensure in-scope and out-of-scope items are clearly identified during test planning.
• Implement the test framework for the team.
• Lead test case reviews and work with subject matter experts and stakeholders to ensure test coverage.
• Identify automation opportunities and develop test automation for applicable test types.
• Help condition and generate test data and ensure data compliance requirements