Home Jobs Contact
Register For employers Post a Job

Quality Assurance Manager-BPO

Published date: 2024/01/10
  • Location: Punjab , Amritsar , India
The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.

Responsibilities
• Develop standardized quality, and customer-service standards
• Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
• Perform internal and external quality audits and compile detailed reports of findings
• Build a strong team through coaching, mentoring, specific training and performance evaluations

Qualifications
• Bachelor's degree
• 5+ years' relevant work experience
• Highly organized with excellent attention to detail
Company Name: KocharTech

Apply

0 page views

Related listings

  • Freshers BPO Openings For Graduates | 12th pass in... Amritsar
    BPO
    BPO
    Direct Walk-in interview for English and Hindi 9988353971 Inbound Voice Process NO sales, No Target Good communication Skills in English Immediate Joining Work location: chandigarh mohali panchkula Qualification: Any Graduation / Post Graduate / HSC ...
    2024/01/10
  • International BPO Executive Job in Amritsar Amritsar
    BPO
    BPO
    The candidate needs to relocate to Gurgaon. • The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries • He/She must show the willingness to learn new things every time and the...
    2024/01/10
  • Process Trainer - BPO (Female)(Amritsar)
    BPO
    BPO
    MMH is seeking a dynamic call center Process Trainer to join the CR department. The ideal candidate will be responsible for scheduling and conducting training sessions for both new and experienced call center employees, managing the training budget, ...
    2024/01/10